Retractable Bed Step - Rough Country (PW049798)

🚚 Order Processing & Fulfillment

• In-stock Mopar parts ship within 24 hours
• Weekend orders are processed the next business day
• Most OEM Mopar parts orders ship complete within 2–3 business days
• Orders are handled quickly to ensure fast Mopar parts shipping

📦 Special Order & Manufacturer Parts

• If a part is not in stock, it is ordered directly from the manufacturer
• Most special-order Mopar OEM parts arrive in 2–3 business days
• Some parts may take up to 5–6 business days to arrive before shipping
• Orders are shipped immediately upon arrival for quick OEM parts delivery

⏱️ Shipping Times & Delivery Options

• Standard ground shipping typically takes 2–7 business days
• Expedited and overnight shipping options are available for faster delivery
• We aim to provide reliable Mopar parts delivery, but transit times are not guaranteed

⚠️ Oversized & Freight Shipments

• Oversized Mopar parts and accessories may require additional shipping charges
• Customers will be contacted for approval before shipment
• Delivery timelines for oversized items may vary

🔄 Shipping Policies & Carrier Information

• Shipping carriers may be substituted to help reduce shipping costs
• We cannot guarantee transit times for ground or oversized shipments
• We do not ship COD orders

🌎 Shipping Availability

• We currently ship within the United States only
• International shipping is not available

🔍 Backorders & Discontinued Parts

• If a part is on backorder or discontinued, we will work to locate it quickly
• Our team is committed to helping you find the right genuine Mopar parts fast

When you order from Dick Hannah CDJR, you can trust our commitment to fast shipping, accurate fulfillment, and genuine OEM Mopar parts designed for Chrysler, Dodge, Jeep, and Ram vehicles.

Return Policy | Dick Hannah CDJR Genuine Mopar Parts

At Dick Hannah Chrysler Dodge Jeep Ram (CDJR), we strive to provide accurate orders and high-quality genuine Mopar® parts and OEM accessories. Please review our return and cancellation guidelines below to ensure a smooth experience.

🔄 Return Process for Mopar Parts

• Contact us to initiate any return request
• Return requests must be made within 30 days of receipt
• Returns are processed to maintain accurate OEM parts fulfillment

📦 Return Eligibility Requirements

• Parts must be new, unused, and in original packaging
• Items must be in resaleable condition
• We cannot accept:
  • Used Mopar parts
  • Installed or attempted-to-install parts
  • Opened or damaged packaging
• We reserve the right to refuse any return that does not meet these conditions

⚠️ Non-Returnable Items

• Electrical parts are not returnable
• Any part that has been installed, modified, or used is ineligible for return

💰 Restocking Fees

• A 20% restocking fee applies to all approved returns
• Returns help ensure continued availability of discounted OEM Mopar parts

🔍 VIN Verification & Order Accuracy

• Providing a Vehicle Identification Number (VIN) is strongly recommended
• VIN verification helps ensure you receive the correct Mopar OEM part the first time
• Orders placed without VIN verification are still processed but:
  • Returns may be subject to restocking fees if incorrect parts are ordered

❌ Order Cancellation Policy

• Orders (or portions of orders) may be cancelled before they are shipped
• Once an order has shipped, it can no longer be cancelled
• If a cancelled part was special-ordered from the manufacturer:
  • A 15% cancellation/restocking fee may apply

🚗 Our Commitment to OEM Mopar Parts Accuracy

At Dick Hannah CDJR, we are committed to helping customers receive the right genuine Mopar parts quickly and accurately. Our return policy is designed to maintain product quality while supporting efficient order fulfillment for Chrysler, Dodge, Jeep, and Ram vehicles.